Tag: Globe

Globe claims 100% 3G coverage, 4G/LTE in 3 months

Ronnie Bulaong Leave a comment

Yesterday, Globe Telecom boasted the fruition of their recent efforts (not to mention investments) in expanding their network’s reach in the country. In the press conference, Globe President Ernest Cu stated that the Ayala-led telco now has 100% coverage for 3G and is looking to do the same feat for 4G/LTE in the next 90 days.

Globe

According Ernest Cu, Globe Telecoms will be spending up to USD200 million, or a third of the telco’s 2014 capital expenditure budget (USD600 – 650 millon) this year for the modernization of their network infrastructure.

Globe’s network upgrades this year involve laying out additional fiber optic cables spanning to 9400 kilometers, and increasing the number of cell sites in the country, which is expected to reach at least 6500 by the end of the year, 700 of which are 4G/LTE cell sites.

“Our transformation journey does not end with the 3G and 4G technologies. We will continue to improve our network’s infrastructure to accommodate our customers’ fast-paced digital lifestyle needs,”

- Ernest Cu, CEO of Globe Telecoms

In line with his statement above, Cu mentioned that Globe plans to allot roughly the same amount of money (USD100 – 200 million) next year to fuel the telco’s effort to further enhance the service through network upgrades.

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NTC bans two companies from sending spam messages, seeks to fine them

Kevin Bruce Francisco Leave a comment

The NTC or National Telecommunications Commission has ordered health insurance Caritas Health Shield Inc. and training provider Center for Global Best Practices to stop bombarding Globe Telecom users with spam messages. This is due to the complaints filed by Globe itself regarding unsolicited text messages sent to its subscribers urging them to avail of the companies’ services.

SPAM

“This NTC directive should provide some breathing space for Globe customers who constantly receive annoying spam messages,” said Froilan Castelo, General Counsel of Globe Telecom. “Globe will continue to exercise all legal means possible to ease the burden inflicted on our customers by companies that employ text spamming as a marketing strategy. Such companies should be forewarned that similar complaints will be filed against them unless they unilaterally stop sending annoying spam messages to our customers,” he added.

In addition, Globe wants both Caritas and CGBP to pay fines and penalties on top of permanently banning its agents from spamming their subscribers again.

Globe isn’t stopping there. They’re currently in the process of filing complaints against two more unnamed local business organizations that are reportedly sending promotional spams.

How their system works is they first send warnings to numbers reported of sending spam messages, while those confirmed get their numbers deactivated from the service.

Have you received such text messages? For Globe and Smart users, you can report these spammers by clicking through the link.

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SMS should be at Php 0.80 only – NTC

Daniel Morial Leave a comment

Rejoice! Well at least it is now finally clear, Short Messaging Service (SMS) rates should be at Php 0.80 only since December 2011. How many regular SMS did you send since then?

The National Telecommunications Commission (NTC) denied the motions for reconsideration filed last December 2012 by Smart Communications Inc., Digitel Mobile Philippines Inc., and Globe Telecom Inc. that seek to reverse NTC’s order on the rollback of short messaging service (SMS) rates to PHP 0.80 from PHP 1.

Telcos should have regarded the Memorandum Circular 02-10-2011 or the “Interconnection Charge for SMS” that the commission issued in December 2011 but they did not and continued to charge subscribers PHP 1 for every text message sent (for every 160 characters to be exact). Now, they should return all the excess charges to its subscribers. Imagine PHP 0.20 going a long way and will cost telcos billions for not following the order. Not only that, they should also pay a fine of PHP 200 for each day since December 2011.

Refunds could be in a form prepaid credits or through billing for postpaid subscribers according to Edgardo Cabarios, director for Common Carriers Authorization at NTC. Keep in mind that the charges only covers the inter-network and regular text messages not covered by promos like unlimited or combo-package offers.

All telcos responded that have not yet received the new resolution and will still study it first before releasing a statement.

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Globe vs Smart: Samsung Galaxy S5 plans compared

Kevin Bruce Francisco Leave a comment

Last week, both Globe and Smart released their respective offerings on the upcoming Samsung Galaxy S5. We’ve compiled them both and compared them against each other in case you’re thinking of getting one.

smart-galaxy-s5

Globe has a vast range of postpaid plans to address different needs of interested subscribers. We’ve even contacted Globe and talked to one of their representatives to guide us through their extensive plan scheme. Check it out:

globe s5 plans

* PV is Peso Value you can use to get add-ons like calls, text and data.

Smart, on the other hand, kept things simple and straightforward. Here are their current offerings for the Galaxy S5:

SMART edited

We’ve also compared Globe’s Plan 999 against Smart’s Plan 999 to get better comparison between the two telco giants.

Verdict

As you can see, Globe offers a lot more options for people interested to secure the Galaxy S5. Globe is also a bit more affordable than Smart when comparing plans of the same price.

When it comes to the term ‘unlimited data,’ we know that there’s the Fair Use Policy that Globe and Smart are both implementing — with Globe placing you on 2G connection once your limit is reached, and Smart still on the get-away-with-it-if-you-can FUP system.

The Galaxy S5 will be available from both telcos starting April 11, 2014.

So which would you choose?

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Globe releases dedicated GoSakto app

Bob Freking Leave a comment

Globe’s “Create Your Own Promo” prepaid service, GoSakto, now finally has a smartphone app.

GoSakto

Before, Globe users have to dial *143# first and have to go through quite a number of inconvenient steps. With the new smartphone app however, users can simply tap into promos without much hassle, not to mention it looks prettier than the usual process. The network will provide you with a PIN through SMS and you’ll have to input that code to gain access to the service.

The app is available for free on both Android and iOS. You can download them here and here respectively.

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