Category: Suzuki Philippines

Suzuki Philippines Bags Three Global Awards for Excellence

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Suzuki Philippines, the Philippine arm of the global automobile manufacturer Suzuki Motor Corporation, received three global awards from the recently concluded 2014 Suzuki After Sales Awarding. The event, held at the Radisson Blu Plaza in Bangkok, Thailand last June 15, 2015, gathered together Suzuki subsidiaries, distributors, and affiliates from all over the world to recognize and award their continued efforts to uphold Suzuki’s commitment to excellence in product and customer relations.

The skill, talent, passion, and dedication of the Suzuki Philippines team were once again brought to the limelight during the awarding ceremony as the company was lauded with a First Place Ranking for Training, First Place Ranking for Customer Relationship Management, and Second Place Ranking for Product Quality.

The Suzuki Motor Corporation, headquartered in Hamamatsu, Japan, is one of the biggest automobile manufacturers in the world. A total of 61 Suzuki Automobile distributors worldwide competed for the highly coveted 2014 After Sales Awards.

“These awards are a testament to Suzuki’s dedication to the Philippine auto market, and our commitment to deliver only the best products and services to our Filipino customers,” said Suzuki Philippines President Hiroshi Suzuki. “Receiving such an honor serves as a challenge for Suzuki Philippines to continuously improve and perform even better in the future,” he added.

Suzuki Philippines’ first place position in Customer Relationship Management is unequaled by any other group in the world this year. This category recognizes the performance of Suzuki companies in terms of availability of customer service offices, the record of customer feedback and complaints, the presence of a database of customer inquiries, availability of proper staff training for customer service personnel and representatives, and the prompt and professional response to customer letters lent to Suzuki Motor Corporation. The Suzuki Philippines team has performed exceptionally in all metrics, making them the sole awardee for the category.

The First Place Ranking for Training is shared by 14 Suzuki subsidiaries, including Suzuki Philippines. In this category, the importance of established training programs and the execution of said programs are highly emphasized. Finally, Suzuki Philippines shared the Second Place Ranking for Product Quality with seven other subsidiaries, for prompt and diligent filing of well-written and accurate Field Technical Information Reports submitted to main Suzuki motor Corporation branches in Japan, Indonesia, and India.

Photo above shows Mr. Takashi Iwatsuki, Managing Officer and Executive General Manager of Suzuki Motor Corporation, handing one of the awards to Mr. Norminio Mojica, Managing Director and Treasurer of Suzuki Philippines.

Suzuki Philippines Bags Three Global Awards for Excellence

PRNEWS Admin Leave a comment

Suzuki Philippines, the Philippine arm of the global automobile manufacturer Suzuki Motor Corporation, received three global awards from the recently concluded 2014 Suzuki After Sales Awarding. The event, held at the Radisson Blu Plaza in Bangkok, Thailand last June 15, 2015, gathered together Suzuki subsidiaries, distributors, and affiliates from all over the world to recognize and award their continued efforts to uphold Suzuki’s commitment to excellence in product and customer relations.

The skill, talent, passion, and dedication of the Suzuki Philippines team were once again brought to the limelight during the awarding ceremony as the company was lauded with a First Place Ranking for Training, First Place Ranking for Customer Relationship Management, and Second Place Ranking for Product Quality.

The Suzuki Motor Corporation, headquartered in Hamamatsu, Japan, is one of the biggest automobile manufacturers in the world. A total of 61 Suzuki Automobile distributors worldwide competed for the highly coveted 2014 After Sales Awards.

“These awards are a testament to Suzuki’s dedication to the Philippine auto market, and our commitment to deliver only the best products and services to our Filipino customers,” said Suzuki Philippines President Hiroshi Suzuki. “Receiving such an honor serves as a challenge for Suzuki Philippines to continuously improve and perform even better in the future,” he added.

Suzuki Philippines’ first place position in Customer Relationship Management is unequaled by any other group in the world this year. This category recognizes the performance of Suzuki companies in terms of availability of customer service offices, the record of customer feedback and complaints, the presence of a database of customer inquiries, availability of proper staff training for customer service personnel and representatives, and the prompt and professional response to customer letters lent to Suzuki Motor Corporation. The Suzuki Philippines team has performed exceptionally in all metrics, making them the sole awardee for the category.

The First Place Ranking for Training is shared by 14 Suzuki subsidiaries, including Suzuki Philippines. In this category, the importance of established training programs and the execution of said programs are highly emphasized. Finally, Suzuki Philippines shared the Second Place Ranking for Product Quality with seven other subsidiaries, for prompt and diligent filing of well-written and accurate Field Technical Information Reports submitted to main Suzuki motor Corporation branches in Japan, Indonesia, and India.

Photo above shows Mr. Takashi Iwatsuki, Managing Officer and Executive General Manager of Suzuki Motor Corporation, handing one of the awards to Mr. Norminio Mojica, Managing Director and Treasurer of Suzuki Philippines.

Suzuki Philippines Bags Three Global Awards for Excellence

PRNEWS Admin Leave a comment

Suzuki Philippines, the Philippine arm of the global automobile manufacturer Suzuki Motor Corporation, received three global awards from the recently concluded 2014 Suzuki After Sales Awarding. The event, held at the Radisson Blu Plaza in Bangkok, Thailand last June 15, 2015, gathered together Suzuki subsidiaries, distributors, and affiliates from all over the world to recognize and award their continued efforts to uphold Suzuki’s commitment to excellence in product and customer relations.

The skill, talent, passion, and dedication of the Suzuki Philippines team were once again brought to the limelight during the awarding ceremony as the company was lauded with a First Place Ranking for Training, First Place Ranking for Customer Relationship Management, and Second Place Ranking for Product Quality.

The Suzuki Motor Corporation, headquartered in Hamamatsu, Japan, is one of the biggest automobile manufacturers in the world. A total of 61 Suzuki Automobile distributors worldwide competed for the highly coveted 2014 After Sales Awards.

“These awards are a testament to Suzuki’s dedication to the Philippine auto market, and our commitment to deliver only the best products and services to our Filipino customers,” said Suzuki Philippines President Hiroshi Suzuki. “Receiving such an honor serves as a challenge for Suzuki Philippines to continuously improve and perform even better in the future,” he added.

Suzuki Philippines’ first place position in Customer Relationship Management is unequaled by any other group in the world this year. This category recognizes the performance of Suzuki companies in terms of availability of customer service offices, the record of customer feedback and complaints, the presence of a database of customer inquiries, availability of proper staff training for customer service personnel and representatives, and the prompt and professional response to customer letters lent to Suzuki Motor Corporation. The Suzuki Philippines team has performed exceptionally in all metrics, making them the sole awardee for the category.

The First Place Ranking for Training is shared by 14 Suzuki subsidiaries, including Suzuki Philippines. In this category, the importance of established training programs and the execution of said programs are highly emphasized. Finally, Suzuki Philippines shared the Second Place Ranking for Product Quality with seven other subsidiaries, for prompt and diligent filing of well-written and accurate Field Technical Information Reports submitted to main Suzuki motor Corporation branches in Japan, Indonesia, and India.

Photo above shows Mr. Takashi Iwatsuki, Managing Officer and Executive General Manager of Suzuki Motor Corporation, handing one of the awards to Mr. Norminio Mojica, Managing Director and Treasurer of Suzuki Philippines.

Suzuki Swift achieves 4M worldwide sales, strong demand continues

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One of Suzuki’s most well-loved compact cars, the Suzuki Swift, recently achieved a worldwide sales milestone of four million units since sales started in 2004. Demand remains high for the Swift in various countries where Suzuki operates, including the Philippines.

Suzuki celebrates the milestone after only eighteen months since the Swift breached three million sales. Over the years, the Swift continues to be a favorite among motorists because of its safety, fuel efficiency, and maneuverability. The Swift easily hustles through tight and busy city streets and effortlessly cruises along highways.

Suzuki Philippines President Hiroshi Suzuki shares, “The Swift reflects our company’s expertise in creating compact cars that are sporty, stylish, and fun to drive. We introduced new variants of the Swift including the recently launched Suzuki Swift 1.2 to bring our compact cars closer to more customers. Suzuki will continue to serve and match the dynamic and ever-evolving needs of motorists today and the years to come.”

Asian Motorcycle Manufacturers Meet in the Philippines

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More than 90 delegates from Asia’s motorcycle industry arrived for the 31st FAMI Conference hosted by the MDPPA in the Philippines.

The Motorcycle Development Program Participants Association (MDPPA) recently hosted the 31st bi-annual conference of the Federation of Asian Motorcycle Industries (FAMI) last September 24 to 26, 2014 held at the Marriott Hotel in Pasay City.

More than 90 industry representatives from Asia joined the simultaneous meetings of FAMI’s various committees such as the Technical, Research & Planning, and Management and its sub-committees. These meetings aimed to address common issues to support the sound development of Asia’s two-wheeler business with conscious and active role in ensuring safety on the road and the environment. The event concluded on the third day with a tour in Tagaytay to foster camaraderie among the participants.

One of the highlights of the event is the FAMI Declaration on Motorcycle Road Safety, wherein Presidents of member associations attested their support by signing an agreement stating that all

FAMI members’ activities will give priority on road safety in accordance to the following principles:

  • Promotion of the preservation and respect for life
  • Provision of road users’ education through training, seminars, dissemination of useful information and awareness campaigns
  • Development of road users’ proper behavior, attitude, skills and knowledge to mitigate risks
  • Strengthening members’ capability by exchange of information and best practices and sharing of resources
  • Collaboration with stakeholders on improvement of road safety conditions and environment
  • Improvement on product safety by technology development

 

MDPPA President Ms. Catalina Calderon (4th from left) together with FAMI member’s officers signed the FAMI Declaration on Motorcycle Road Safety

 

The 32nd FAMI Conference is set in March 2015 and will be hosted by the Thai Automotive Industry Association (TAIA) in Thailand.

FAMI member associations include the Indonesian Motorcycle Industry Association (AISI), the Japan Automobile Manufacturers Association (JAMA), the Motorcycles and Assemblers and Distributors Association of Malaysia (MASAAM), the Motorcycle Development Program Participants Association of the Philippines (MDPPA), the Thai Automotive Industry Association (TAIA) and the Taiwan Transportation Vehicle Manufacturers Association (TVMA).

MDPPA, on the other hand, groups motorcycle manufacturers such as Honda Philippines, Kawasaki Motors, Suzuki Philippines, Yamaha, and Kymco. These companies make the majority of the motorcycle industry in the Philippines.