NTC bans two companies from sending spam messages, seeks to fine them

The NTC or National Telecommunications Commission has ordered health insurance Caritas Health Shield Inc. and training provider Center for Global Best Practices to stop bombarding Globe Telecom users with spam messages. This is due to the complaints filed by Globe itself regarding unsolicited text messages sent to its subscribers urging them to avail of the companies’ services.

SPAM

“This NTC directive should provide some breathing space for Globe customers who constantly receive annoying spam messages,” said Froilan Castelo, General Counsel of Globe Telecom. “Globe will continue to exercise all legal means possible to ease the burden inflicted on our customers by companies that employ text spamming as a marketing strategy. Such companies should be forewarned that similar complaints will be filed against them unless they unilaterally stop sending annoying spam messages to our customers,” he added.

In addition, Globe wants both Caritas and CGBP to pay fines and penalties on top of permanently banning its agents from spamming their subscribers again.

Globe isn’t stopping there. They’re currently in the process of filing complaints against two more unnamed local business organizations that are reportedly sending promotional spams.

How their system works is they first send warnings to numbers reported of sending spam messages, while those confirmed get their numbers deactivated from the service.

Have you received such text messages? For Globe and Smart users, you can report these spammers by clicking through the link.

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Globe intensifies effort against Text Spammers

Globe Telecom has really had enough of companies, particularly the Caritas Health Shield Inc., which send unsolicited text advertisements to their subscribers that they’ve asked the National Telecommunications Commission to aid them in putting an end to this issue.

According to the Ayala-owned telco, they’ve received reports that their subscribers receive around five to 10 spam SMS on a daily basis which, unsurprisingly, caused a massive uproar from their patrons.

For their part, Globe Telecoms has already deactivated a total of 384 cellphone numbers, as of April 2014, which they’ve identified as numbers used by text spammers. But because companies can easily switch to a new SIM card, the telco is having a hard time to lessen the number of SMS spams being sent to their subscribers.

Froilan Castelo, Globe Telecoms’ General Legal Counsel and SVP, Corporate and Legal Services Group, said that the company will “continue to amplify our campaign until we have substantially reduced, if not eliminated, this problem”, but they’re going to need all the help they can get, particularly from NTC, to solve this problem.

“The clamor of customers to combat spam messages has become a matter of public interest so the NTC should use all its disciplinary powers against spammers like Caritas,”

{Source}

The post Globe intensifies effort against Text Spammers appeared first on YugaTech | Philippines, Tech News & Reviews.

Globe intensifies effort against Text Spammers

Globe Telecom has really had enough of companies, particularly the Caritas Health Shield Inc., which send unsolicited text advertisements to their subscribers that they’ve asked the National Telecommunications Commission to aid them in putting an end to this issue.

According to the Ayala-owned telco, they’ve received reports that their subscribers receive around five to 10 spam SMS on a daily basis which, unsurprisingly, caused a massive uproar from their patrons.

For their part, Globe Telecoms has already deactivated a total of 384 cellphone numbers, as of April 2014, which they’ve identified as numbers used by text spammers. But because companies can easily switch to a new SIM card, the telco is having a hard time to lessen the number of SMS spams being sent to their subscribers.

Froilan Castelo, Globe Telecoms’ General Legal Counsel and SVP, Corporate and Legal Services Group, said that the company will “continue to amplify our campaign until we have substantially reduced, if not eliminated, this problem”, but they’re going to need all the help they can get, particularly from NTC, to solve this problem.

“The clamor of customers to combat spam messages has become a matter of public interest so the NTC should use all its disciplinary powers against spammers like Caritas,”

{Source}

The post Globe intensifies effort against Text Spammers appeared first on YugaTech | Philippines, Tech News & Reviews.

Globe intensifies effort against Text Spammers

Globe Telecom has really had enough of companies, particularly the Caritas Health Shield Inc., which send unsolicited text advertisements to their subscribers that they’ve asked the National Telecommunications Commission to aid them in putting an end to this issue.

According to the Ayala-owned telco, they’ve received reports that their subscribers receive around five to 10 spam SMS on a daily basis which, unsurprisingly, caused a massive uproar from their patrons.

For their part, Globe Telecoms has already deactivated a total of 384 cellphone numbers, as of April 2014, which they’ve identified as numbers used by text spammers. But because companies can easily switch to a new SIM card, the telco is having a hard time to lessen the number of SMS spams being sent to their subscribers.

Froilan Castelo, Globe Telecoms’ General Legal Counsel and SVP, Corporate and Legal Services Group, said that the company will “continue to amplify our campaign until we have substantially reduced, if not eliminated, this problem”, but they’re going to need all the help they can get, particularly from NTC, to solve this problem.

“The clamor of customers to combat spam messages has become a matter of public interest so the NTC should use all its disciplinary powers against spammers like Caritas,”

{Source}

The post Globe intensifies effort against Text Spammers appeared first on YugaTech | Philippines, Tech News & Reviews.

Globe intensifies effort against Text Spammers

Globe Telecom has really had enough of companies, particularly the Caritas Health Shield Inc., which send unsolicited text advertisements to their subscribers that they’ve asked the National Telecommunications Commission to aid them in putting an end to this issue.

According to the Ayala-owned telco, they’ve received reports that their subscribers receive around five to 10 spam SMS on a daily basis which, unsurprisingly, caused a massive uproar from their patrons.

For their part, Globe Telecoms has already deactivated a total of 384 cellphone numbers, as of April 2014, which they’ve identified as numbers used by text spammers. But because companies can easily switch to a new SIM card, the telco is having a hard time to lessen the number of SMS spams being sent to their subscribers.

Froilan Castelo, Globe Telecoms’ General Legal Counsel and SVP, Corporate and Legal Services Group, said that the company will “continue to amplify our campaign until we have substantially reduced, if not eliminated, this problem”, but they’re going to need all the help they can get, particularly from NTC, to solve this problem.

“The clamor of customers to combat spam messages has become a matter of public interest so the NTC should use all its disciplinary powers against spammers like Caritas,”

{Source}

The post Globe intensifies effort against Text Spammers appeared first on YugaTech | Philippines, Tech News & Reviews.