Category: globe fup

Globe plans to offer tiered pricing, top ups amid FUP

Abe Olandres Leave a comment

Globe Telecom, in a response to the NTC last week, has revealed that they are planning to offer tiered pricing to their data plans in order to address the concerns regarding data caps imposed in recent weeks.

In a report by PhilStar, Globe has responded to the NTC regarding the strict enforcement of their Fair Use Policy and revealed plans to offer subscribers several options to increase their data allocation.

This confirms the previous information we gathered from a source inside Globe that some sort of bucket pricing will be offered soon. Once it is implemented, subscribers will be able to top up and increase their daily limit of 1GB to any allocation.

This direction is similar to the existing PowerSurf promo that Globe already has in place. The difference is that the top up is above the Php999 monthly unlimited internet of existing subscribers.

We still don’t have any exact information on the fees for the top up but we imagine it to be something like this:

Current Plan: Php999 unli data/internet @ 1GB daily limit

Top Up options:

Add Php299/month for additional 1GB/day limit (2GB daily total limit)
Add Php499/month for additional 3GB/day limit (4GB daily total limit)
Add Php999/month for additional 9GB/day limit (10GB daily total limit)

These are just examples but we will update you once the actual figures arrive.

Three weeks ago, Globe started enforcing their 4-year old FUP which sparked a lot of outrage from its subscribers.

Around 30,000 to 60,000 or 3% of Globe’s close to 2 million subscribers are affected by their FUP based on the 1GB/day or 3GB per month limit.

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Switching to Smart, not minding the FUP and Data Cap

Abe Olandres Leave a comment

Last week, Globe has actively enforced their FUP and monthly data caps. Both my Globe postpaid accounts have been hit (despite not getting the SMS notifications, yeah sucks). In desperation, I urgently applied for a Smart postpaid line as an alternate account.

I applied for the UnliData Plan 1500 and while I am already aware that it comes with a Fair Usage Policy of 1.5GB per month, I was assured by my friends using the same plan that they have not been capped for months now.

So I signed the waiver that I would agree to the FUP stating a 1.5GB monthly data cap and then 24Kbps of speed afterwards.

Yes, Smart also has an FUP and data cap but it’s not just being enforced. Question is, will they follow what Globe did or continue to remain un-enforced and enjoy the avalanche of switchers like me?

The post Switching to Smart, not minding the FUP and Data Cap appeared first on YugaTech | Philippines, Tech News & Reviews.

Switching to Smart, not minding the FUP and Data Cap

Abe Olandres Leave a comment

Last week, Globe has actively enforced their FUP and monthly data caps. Both my Globe postpaid accounts have been hit (despite not getting the SMS notifications, yeah sucks). In desperation, I urgently applied for a Smart postpaid line as an alternate account.

I applied for the UnliData Plan 1500 and while I am already aware that it comes with a Fair Usage Policy of 1.5GB per month, I was assured by my friends using the same plan that they have not been capped for months now.

So I signed the waiver that I would agree to the FUP stating a 1.5GB monthly data cap and then 24Kbps of speed afterwards.

Yes, Smart also has an FUP and data cap but it’s not just being enforced. Question is, will they follow what Globe did or continue to remain un-enforced and enjoy the avalanche of switchers?

The post Switching to Smart, not minding the FUP and Data Cap appeared first on YugaTech | Philippines, Tech News & Reviews.

Globe breaks silence, explains Fair Usage Policy

Abe Olandres Leave a comment

It seems Globe is the only one actively defending the telco’s Fair Usage Policy. In a recent release they sent out via Twitter, they explained the FUP in a nice little infographic.

Here’s the entire picture of what the whole throttling and daily bandwidth allowance works.

They’ve also pointed out that less than 3% of their subscribers do exceed the 1GB per day or the 3GB per month allocation.

The controversy broke out last week when Globe started actively enforcing their Fair Usage Policy, sending out text messages to heavy users informing them of the measures implemented once they reach the daily and monthly allocation.

It seems Globe is trying to wean the 3% of their subscribers out of their network. The strategy is to endure all the pain with restricting all those 3% of their subscriber base (and the huge possibility of losing them to a competing network), rather than wait for the others to enforce the same on a later date. It’s either now or later and Globe decided to take the heat first and get it over with.

Last week, we noted that both Globe and Smart have their ow versions of the FUP. Globe has 3GB stated on print while Smart has 1.5GB cap stated in their FUP. You can read more about it here.

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Around 3K postpaid subscribers reach 1GB per day

Abe Olandres Leave a comment

After discussing the issue about the bandwidth limit and throttling of mobile internet with one of the reps of a local telco, we both agreed that the imposed monthly limit is a bit “limiting”.

My own postpaid account have been throttled several times before (read our story on What Happens After You Reach Your Data Cap).

What’s interesting that we learned from the conversation is that around 3,000 postpaid subscribers regularly exceed the 1GB daily threshold. The number might seem huge but it’s actually less than 2% of the subscriber base.

So the logic revolved around the idea that if you limit the usage of the 2% of the subscribers, you will be able to improve the experience (speed) of the other 98%. The analogy is similar to limiting the number of buses in EDSA (numbering around 2,000) and the time of the day they that can use the road so that the other 500,000 regular vehicles can travel more efficiently (i.e. faster).

Bus operators would complain that it’s unfair to them and that they should have 100% unlimited access to EDSA all the time, despite the fact that they hog the roads and take up 2 of the 3 lanes most of the time. Operators would say they pay the same road tax and income tax so they should be treated equally. The same is true with drivers affected by the number coding system.

And they have a point.

That is why we’re here discussing what to do with the daily congestion, not just of EDSA but also of our mobile internet traffic.

Is it fair (or does it make good business sense) to sacrifice the 2% to benefit the other 98%. Are telcos willing to let go of those 2% so that the 98% are better taken care of? By the way things are going, it would seem so.

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