Author: Philippine Web Hosting

Establishment of the Association for Small-to-Medium Sized Call Centers in the Philippines:Philcall

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We would like to reach out to the different ICT councils, so that, you can help forward this invitation to some of your members that we are trying to reach out to.

I hope you can even encourage them to at least participate with our first meeting in a long time. One of the executive officers of PhilCall is also the co-founder of the Pangasinan ICT chapter, Ronald Punzalan.

We would like to invite them to join a short 3~4 hour round table discussion that will be held in Rastro Tapas Bar and Restaurant in Burgos Circle, Bonifacio Global City, Taguig at 1pm on November 6, 2012.

The Philippine Call Center Alliance, Inc. (PhilCall) is an association for the Small-to-medium sized enterprise (SME), and, Filipino-owned call centers all over the country. These are for call centers with an operating seat capacity ranging from 10 to 1500 seats per company.

We are reactivating PhilCall since we need an organization that will represent our real needs to make our businesses grow and develop further. PhilCall’s primary objectives are to unify the contact center SME industry, representing the member’s individual and collective interests in policy making, standard setting, and, serving as a prime catalyst for industry development.

“From fred Chua:”

Summit Digital “Esquire Ball 2012″

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Bitstop Network Service is proud to be part of the Summit Digital at live webcasting the Esquire Ball happening this October 2, 2012, 8pm at the Makati Shangri-La Hotel. Bitstop Network Service team headed by Jessie Najera. The video is coursed through eradioportal’s worldwide CDN network to bring the Esquire Ball live not only to the Philippines, but all over the world.

The webcast stream uses mulitple bitrate of 256 kbps and 512kbps to allow viewers with smaller DSL bandwidths to view the webcast. Here is the link to the webcast: http://eradioportal.com/index.php?p=7&type=2&sec=4&aid=128

BNS adds 6th Mirror Site to WebMirroring Service

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Bnshosting added another mirror site to complement their WebMirroring Service. This is a web accelerator service that significantly decreases website download times, and increases the web service capacity of your existing webserver. There is no need to buy expensive equipment like F5 Big IP for this. Our service requires minimal setup for the website owner to start enjoying the benefits.

Measuring tool for web mirroring was courtesy of www.hyperspin.com. The measuring tool can be found on this url http://www.hyperspin.com/en/quicktest.php.

Case Study 1: Palarong Pambansa 2012

Last May 2012, the website palarongpambansa2012.com became inaccesible from huge volume of the peak traffic. Due to large number of viewers on the site, the existing server capacity was not sufficient to support the traffic demands.Bitstop Network Services Inc. offered its web mirroring service to mirror the content and serve content from multiple locations worldwide using GEO aware load balancing. This accelerated the loading of the said website and users were served from the nearest mirror site.

After web mirroring by Bitstop, the Palaro site became accessible faster and was able to support thousands of viewers without any more incidents.

Case Study 2: Performance result of Unmirrored site and the Mirrored Site.

eradioportal.com is one of Philippines’ premier online radio stations site. This site is hosted at Bitstop. With the rapid growth of traffic from millions of Overseas Filipino Workers, eRadioportal decided to use BNS Web Mirroring service. WebMirroring enabled worldwide users to be served from the nearest mirror server using BNS GEO Aware load balancing system.

This means that users in France and Germany, for example, were served from our Amsterdam server, while users in Singapore were served from our Singapore Mirror. Independent measurement confirms the value of WebMirroring. Two URLs that point to the same origin server (www.eradioportal.com and web.eradioportal.com) were measured using hyperspin’s multiple measurement points.

The results below show that the Mirrored URL (www.eradioportal.com) had faster response times compared to the non mirrored URL (web.eradioportal.com)

1. Graph 1 Mirrored Site eradioportal.com

eradioportal.com was mirrored and it has a shorter traceroute in all countries with an average of 788ms Performance Result.

 

Graph 2: Unmirrored Site web.eradioportal.com

web.eradioportal.com is a site with the same content on eradioportal.com since it was not mirrored it has a longer traceroute and 985ms average Performance Result on different countries compared to the mirrored site eradioportal.com with 788ms.

 

Windows 2012 is now available!

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It is the first version of Windows Server to have no support for Itanium-based computers.The software was generally available to customers starting on September 4, 2012 and worldwide through multiple channels in September 2012.

Windows Server 2012 includes version 8.0 of Internet Information Services (IIS). The new version contains new features such as CPU usage caps for particular websites.

Source: http://en.wikipedia.org